Quality Control Centre Operations Manager 🍕

• 💰 Salary: PLN 10,000 – 14,000 gross + annual bonus (15–25%) + benefits package
• 📄 Employment Type: Employment contract / B2B contract
• 📍 Location (Warsaw): Hybrid

THE ROLE – Key Responsibilities

• 🏭 Full operational responsibility for the day-to-day functioning of the Quality Control Centre (QCC), including dough production and storage of sauces and key pizza ingredients
• 📦 Managing the ordering process for both company-owned and franchise locations
• 🤝 Conducting price and contract negotiations with raw material and packaging suppliers
• 🔍 Actively sourcing and onboarding new suppliers (including quality audits)
• 🚚 Coordinating and approving deliveries of raw materials and ingredients in cooperation with the brand owner / international headquarters
• 💳 Managing franchisee receivables (collections, payment monitoring, and payment scheduling)
• 📞 Maintaining daily operational contact with franchise partners regarding deliveries, quality standards, and production needs
• 📊 Implementing and supervising HACCP, BRC/IFS, GMP systems and corporate standards
• 📈 Reporting operational results and KPIs (productivity, quality, costs, OTIF) to management and headquarters

🔎 WHAT WE ARE LOOKING FOR?

• 4–6 years of experience in a similar role within food production/manufacturing (preferably bakery, dough production, semi-finished products, FMCG food)
• 🤝 Strong experience in procurement negotiations and supplier management
• 🧪 Practical knowledge of food quality and safety systems (HACCP, BRC, IFS, ISO 22000; internal auditor certification is an advantage)
• 👥 Proven ability to manage teams and a distributed network of contractors/franchise partners
• 💻 Advanced Excel skills; ERP/WMS systems experience is an advantage
• 🚗 Valid Category B driving licence
• ⏱ Willingness to work in a shift-based / flexible schedule (production operates 5–6 days per week)
• 🌍 Fluent in English, with confident Polish and German language skills – required for daily operational communication with local teams, suppliers, and franchise partners

⭐ NICE TO HAVE

• 🍕 Experience working with franchise or restaurant networks
• 🥖 Knowledge of pizza dough/yeast dough production processes
• ⚙ Experience implementing Lean / Kaizen / 5S methodologies in food production

🎁 WHAT WE OFFER

• 💰 Competitive base salary + performance-based annual bonus (15–25% potential annually)
• 🚗 Company car
• 🎓 Opportunity to participate in international training programmes
• 📈 Stable position within a rapidly growing network in Poland
• 🧭 Real influence on business performance and development of the Quality Control Centre
• 🏭 Work in a modern, highly automated production facility